THIS WEB STORE IS HOSTED AND OPERATED BY LUZERN TECHNOLOGY SOLUTIONS LIMITED, B2, BALLYCOOLIN BUSINESS PARK, BALLYCOOLIN ROAD, BLANCHARDSTOWN, DUBLIN 15. REGISTERED IN IRELAND: NO. 361832 (“LUZERN”) AN AUTHORISED RESELLER OF TCT MOBILE EUROPE . IF YOU HAVE ANY QUESTIONS REGARDING THE WEB STORE OR THESE TERMS AND CONDITIONS, OR IN THE UNLIKELY EVENT THAT YOU HAVE ANY COMPLAINTS ABOUT ANY PRODUCTS OR SERVICES PURCHASED BY YOU FROM THIS WEB STORE, YOU CAN CONTACT LUZERN AT: firstname.lastname@example.org
LUZERN TECHNOLOGY SOLUTIONS LIMITED
What personally identifiable information of yours is collected through eustore.tcl.com
The organization collecting the information
How the information is used
With whom the information may be shared
What choices are available to you regarding collection, use and distribution of the information
The kind of security procedures that are in place to protect against the loss, misuse or alteration of information under Luzern Technology Solutions Limited control
How you can correct any inaccuracies in the information
"Cookies" are files stored on your computer's hard drive by your browser. These cookies help us identify our account holders and optimize their shopping experience. They do not include any data that will identify you personally. They will, however, allow you to use some specialized features on our website. Cookies also allow us to hold selections in your shopping cart when you leave our site without checking out. Most browsers accept cookies automatically, but allow you to disable them if you wish.
Ordering from eustore.tcl.com
Opening an account
From time to time, we may contact you about sales, special offers and new site features on behalf of TCT Mobile Europe, if you agreed to be included in Luzern Technology Solutions Limited email lists when you complete a purchase transaction with us. To cancel our free emails, you can click the unsubscribe link in any of our email newsletters or you can also respond to any promotional email we send you, by following the instructions contained in the message to discontinue email service.
You can also send an email to email@example.com and inform us that you want to unsubscribe to our email list.
We may also contact you with promotional offers if you have entered one of our Luzern Technology Solutions Limited contests or sweepstakes. If you choose not to receive this free service when you enter a contest or sweepstakes, it will not affect your chances of winning. To cancel our free promotional offers/service, by following the instructions contained in the message. You can also respond to any promotional email we send you, by following the instructions contained in the message to discontinue email service. You can also send an email to firstname.lastname@example.org and inform us that you want to unsubscribe to our email list.
Our Third Party Relationships
We have established several relationships with third party vendors to best serve our customers.
Order Fulfilment: Certain vendors of ours may provide customer order fulfilment and shipping services on our behalf. These vendors have access only to information needed to accurately fulfil and ship orders, which are processed through such vendors. These vendors have agreed to not use any personally identifiable information of customers for any other purpose.
Credit Card Processing: We use PayPal and Braintree to process credit card orders. We supply them with data for credit card authorisation and fraud detection only and they are restricted from using the data for any other purposes.
Marketing and Promotions: From time to time, we may engage certain third parties to assist in the dissemination of marketing and promotional offers (i.e. e-mails, contests and sweepstakes) to those customers who have agreed to receive such offers. These third parties will only have access to information to the extent necessary and will be required to not use any personal information for any other purpose.
Evaluating our Website: From time to time, we may engage certain third parties to observe and track the behaviour of the users of this website in order to evaluate the performance and features of the website. These third parties will only have access to information to the extent necessary and will be required to not use any personal information for any purpose other than providing such services.
Additional Third Party Relationships: From time to time, Luzern Technology Solutions Limited may engage other third parties to assist in providing marketing, order processing, fulfilment and shipping services. These third parties will only have access to information to the extent necessary and will be required to not use any personal information for any purpose other than providing such services.
How your information is encrypted:
There are certain areas on the site where you may enter and submit extra information. Some of these areas are encrypted using SSL encrypted transmissions between your Web browser and our Web server. This is designed to reduce the chance that someone (e.g. on your network at work or at your Internet service provider) may try to compromise your private information as it travels from your Web browser to our secure server. You'll know when transmitted data is encrypted by a security notice when you enter an encrypted page, and by the presence of an icon on your browser, either a key for Netscape or a lock for Microsoft Internet Explorer, Chrome and Safari. The pages where you submit your account information, place an order, and receive confirmation of a successful order are all encrypted. In addition, your payment method eg credit card information is encrypted within our website checkout database and access to such information is restricted. This system is used so that we can provide you with additional security when purchasing items on eustore.tcl.com
This Web site may contain links to other websites. We provide these links for your convenience, but we do not review, control or monitor the privacy practices of websites operated by others. We are not responsible for the performance of these sites or for your business dealings with them. Your use of other web sites is subject to the terms and conditions of those web sites, including the privacy policies of those web sites.
If you order a Product or Services, to which a minimum age requirement applies, by ordering that Product or Service you confirm that you are of the required age. If Luzern Technology Solutions Limited reasonably believes that you are not legally entitled to order a Product, Luzern Technology Solutions Limited reserve the right to cancel your order.
Our right to not accept your order or cancel your purchase. We reserve the right to refuse any order for whatever reason. We also reserve the right to cancel any purchase (an order already accepted by us) in (amongst others) the following situations, without being liable for any damage or costs:
The product is not available / in stock (any payments will be refunded
Your billing information is not correct or not verifiable
Your order is flagged up by our security systems as an unusual order or an order susceptible to fraud
Your bank transfer payment is not received within 12 calendar days after acceptance of your order
We have reason to believe you are under 16
We have reason to believe that you are a reseller
There was an error in the price quote
We could not deliver to the address provided by you
Questions about our Policies
If you have any questions regarding your privacy or any of our policies, please contact our Customer Service Department by email at email@example.com